Publication of “Progress Report” by the Japan Transport Safety Board, Ministry of Land, Infrastructure, Transport and Tourism
Thank you very much for your continued patronage of Chidori Kanko Kisen.
Today (October 1, 2026),On the website of the Japan Transport Safety Board (JTSB) of the Ministry of Land, Infrastructure, Transport and Tourism, there is a "progress report" regarding the collision accident with the Numazu Port quay of our pleasure boat "Chidori" that occurred on October 5, 2025.(Publication based on Article 25, Paragraph 4 of the Japan Transport Safety Board Establishment Act) has been released.
We would like to once again offer our deepest apologies to the injured passengers, their families, the local community, and everyone involved as a result of this accident.
We take the contents of the progress report published today seriously and sincerely, and would like to report on our response and future initiatives as follows.
1. Cooperation with the investigation by the Japan Transport Safety Board (JTSB)
Immediately after the accident occurred, we have fully cooperated with the Japan Transport Safety Board's investigation to determine the cause. Although this announcement is an interim progress report that will be made when it is expected that it will be difficult to prepare a final investigation report within one year of the accident, we will continue to sincerely and fully cooperate with the investigation, with the aim of compiling a final report in the future.
2. Regarding the rebuilding of the safety management system and the implementation status of measures to prevent recurrence
Our company takes seriously the "Order on Ensuring Transport Safety" from the Chubu Transport Bureau, and based on the "improvement report" we submitted, we have rebuilt our safety management system and implemented and established various preventive measures to prevent such an accident from occurring again.
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Strengthening hardware (equipment/systems):
Developed jointly with Resonant Systems Co., Ltd."GPS-linked overspeed warning system"and"Emergency button linked/emergency broadcast system"has been introduced to ensure thorough port speed control and automate emergency announcements. We have also completed the installation of the onboard drive recorder (sea recorder).
press release
Chidori Kanko Kisen Co., Ltd.: Bringing the safety philosophy of route buses and trains to the sea. Resonant Systems and Chidori Kanko Kisen jointly build a "safety DX model" for small passenger ships
Resonant Systems Co., Ltd.: Chidori Kanko Kisen and Resonant Systems jointly develop safety DX system for small passenger ships -
Strengthening soft aspects (education/management system):
In cooperation with Tokio Marine & Nichido Fire Insurance Co., Ltd., we are visualizing and passing on ship handling skills using eye tracking (line of sight analysis) technology.
In addition, our operating vessel (Daiichi Izumaru) strictly operates with a 45-person limit, which is a significantly reduced legal capacity, from the perspective of safety as our top priority, and regular external audits are conducted by our parent company and group shipping companies.
3. Regarding civil compensation for victims and future responses
Regardless of the progress report of this investigation, our company recognizes that it is an important responsibility to respond to customers who have been harmed by this accident.
We will continue to provide sincere and appropriate compensation procedures and provide compassionate support to customers who have suffered damage, in cooperation with their attorneys and insurance companies.
Our entire company will work together to thoroughly conduct business operations with safety as our top priority, and will do our best to regain the trust of local residents and customers.
That's all
October 1, 2026
Chidori Kanko Kisen Co., Ltd.
Representative Director Takehiko Goto