Privacy policy

The Hamayu Group (Hamatomo Kanko Co., Ltd., Hamatomo Shoji Co., Ltd., Edomae Kisen Co., Ltd., Koei Land Development Co., Ltd., Enshu Yamanaka Sake Brewery Co., Ltd., Tokyo Comic Convention Co., Ltd., and Chidori Kanko Kisen Co., Ltd.) are collectively referred to as the "Company". ) recognizes the importance of laws related to personal information (hereinafter referred to as the "Personal Information Protection Law"), and complies with the Personal Information Protection Law regarding the protection of all personal information handled by our company, including the personal information of customers, business partners, and employees.
Furthermore, in order to embody the policy shown below, we hereby declare that we will make a company-wide effort to continually improve, while always being aware of changes in social demands and the business environment.

1. Compliance with laws and regulations related to personal information
"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"), and refers to information about living individuals that can identify a specific individual by name, date of birth, and other descriptions contained in the information, or that includes personal identification codes.
Our company complies with the Personal Information Protection Act and other laws and regulations applicable to personal information held.

2. Thorough safety management measures for personal information
By appropriately managing personal information, we strive to prevent loss, destruction, falsification, leakage, and unauthorized access to personal information.

3. Implementation of appropriate handling of personal information
(1) When collecting personal information, we will inform you of the purpose of use and contact information.
(2) We will use personal information only within the scope of the purpose.
(3) We will not obtain personal information by falsehood or other illegal means.
(4) We will not disclose or provide your personal information to any third party without your consent, except in the case of outsourcing or other legitimate reasons.
(5) Establish procedures for requesting disclosure of personal information.
(6) We will strive to respond honestly and promptly to opinions, consultations, disclosure, corrections, suspension of use, etc. regarding personal information.

4. Implementation of continuous improvements regarding personal information protection initiatives
We will maintain regulations regarding personal information and strive for continuous improvement.

Hamatomo Shoji Co., Ltd.
Representative Director Keiji Oishi

 

Publication matters based on the Personal Information Protection Act

Based on the Act on the Protection of Personal Information, we would like to announce the following matters.

1. Collection of personal information
In order to provide better services to our customers, we may collect your personal information to the extent necessary for security camera footage, surveys, e-mail distribution services, sample distribution, various sweepstakes, passenger lists, guest lists, and mail order sales. When collecting personal information, limit the purpose and the scope of personal information collected.
shall not exceed the limit necessary to achieve the purpose of In addition, we will collect information by lawful and fair means. When collecting personal information from a person other than the customer, the Company shall obtain the customer's consent.

2. Regarding management and protection of personal information
(1) When our company manages customers' personal information, we will appoint a person in charge of managing it, manage it appropriately, and strive to prevent it from leaking to outside parties. In addition, we will implement appropriate and reasonable security measures to protect your personal information against risks such as unauthorized access from outside or loss, destruction, or falsification.
(2) Our company limits access to databases, etc. related to personal information to those who have access rights, and strictly manages it to prevent unauthorized use within the company.
(3) In order to provide better services to our customers, we may outsource the handling of personal information to outside parties. In this case, we will select a group company or a subcontractor (hereinafter referred to as a subcontractor) that is recognized to handle personal information appropriately, and provide information such as management, confidentiality, prohibition of re-provision of personal information, etc. in the outsourcing contract, etc.
We will make necessary arrangements to prevent information leakage, etc., and implement appropriate management.

3. Use of personal information
(1) The personal information collected by our company will be used only to the extent necessary for the purpose of collection, and will be done with due consideration so as not to harm the rights of the customer.
(2) If you provide us with your personal information, we may send you information that we think may be of interest to you by email or other means. If you do not wish to receive this information, please contact us and we will stop the distribution of this information.
(3) Purpose of use of personal information
Personal information will be used to accomplish the purposes listed below.

Customer information	1. To use for the operation and management of our facilities and marketing and sales promotion activities 2. For crime prevention/safety management of each facility (information recorded by security cameras) 3. List of guests staying, boarding, and other users of our facilities 4. Various customer information, etc.
Contact information	To use the information to respond to customer requests, opinions, and inquiries sent to our company.
Visitor reception information	For use in managing construction, work, inspections, tenant employees, and visitors entering the building for meetings, etc.
Business partner information	To use for business negotiations and other business communications, ordering and receiving operations, and billing and payment operations.
Employee information (Including tenant employees)	To use for employee personnel and labor management, business management, health management, and security management.
Information about job applicants	For use in contacting job applicants and managing our recruitment operations.

4. Provision of personal information to third parties
Our company will not view or provide your personal information to third parties other than subcontractors without your consent. However, if disclosure is required by law or by a public institution such as a court or police, personal information may be disclosed or provided without the customer's consent.

5. Disclosure and correction of personal information, etc.
(1) If we receive a request from the customer to disclose, correct, or delete personal information that we have received from the customer, we will disclose, correct, or delete the information to a reasonable extent. However, this does not apply if there is a risk of harming the life, body, property, or other interests of other customers, or if it is determined that the Company's business performance will be significantly hindered. In addition, if there are legal provisions, we will take appropriate measures based on the relevant laws and regulations.
(2) When we receive a request from a customer to correct or delete their personal information, we will investigate the request without delay.
I'm here. In this case, if there is a reason that requires correction or deletion, we will do so without delay.

6. Establishment of internal structure
(1) Based on this privacy policy, our company has established internal regulations regarding the protection of personal information, provides clear policies regarding the handling of personal information to our officers and employees, and strives to protect customers' personal information.
(2) Our company will establish an internal audit system to ensure that personal information is being adequately protected.

7. Procedures for disclosure, correction, suspension of use, etc.
(1) Disclosure request
If you would like to request disclosure of personal data held by our company, please follow the steps below.
(2) About the billing method
Please contact the contact point specified when collecting personal information.

1 Billing counter
By phone (weekdays 11:00-17:00)
Chidori Kanko Kisen Co., Ltd. 055-943-2221
Request counter by mail
〒410-0223
43-7 Uramitsu, Numazu City, Shizuoka Prefecture
Chidori Kanko Kisen Co., Ltd.
②Disclosure request form
Please use our prescribed disclosure request form.
③Identity verification documents
If the request is made by the person in question, please enclose the following documents to confirm the person's identity.
Residence card (does not include domicile and family information) or alien registration certificate
④ Agent confirmation documents
If the request is made by a representative, please enclose the following documents to confirm the identity of the person and the representative. Resident record of the person and his/her agent (does not include domicile and family information) or alien registration certificate
In addition to the above documents, please enclose one of the following documents to confirm power of attorney.
⑤ In the case of a delegated agent, a power of attorney with a seal certificate showing that the agent is the agent.
⑥In the case of a legal representative, documents such as a copy of the family register proving that the representative is a legal representative.
Please submit your resident card that shows your current address.
Documents used to confirm the person/representative (residence certificate, etc.) will be disposed of in an appropriate manner immediately after the response is received.
Please note that we cannot return the documents you send us, such as your residence card.
We apologize for the inconvenience, but please be sure to black out the "permanent address" part with a marker or cut it out so that it is not visible when sending documents such as residence certificates and family registers that include the domicile.
(3) Regarding notification methods and fees from our company
We will notify you by certified mail to the address listed on your residence card, etc. (in the case of a request from an agent, the address on the agent's residence card, etc.). Please pay a fee of 839 yen (equivalent to the actual cost of certified mail) for each request. Please enclose stamps equivalent to 839 yen when requesting disclosure.
The 839 yen handling fee consists of 84 yen for postage, 435 yen for registered mail, and 320 yen for proof of delivery.
If the fee is insufficient or not enclosed, we will contact you to that effect, but please note that if payment is not made within the specified period, we will treat the disclosure request as not having been made. Please note that even if the notification document from our company is returned due to undeliverability, we will treat the disclosure request as complete.
(4) In case we cannot respond to disclosure
Please note that we will not be able to respond to your request for disclosure in the following cases:
In that case, we will notify you by certified mail that we cannot respond to your disclosure request, clearly stating the reason. Please note that we will use the stamps you provided for the notification.
① If you cannot confirm your identity or agent (for example, if your current address is different from the address on your resident card)
②When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
③When there is a risk of significant hindrance to the proper implementation of our business.
④When it would violate other laws and regulations.
⑤In the case of personal information that does not fall under retained personal data (personal information that is not subject to disclosure by law)
⑥Personal information that is not easily searchable like a database
⑦If personal information has already been disposed of or deleted
(For example, campaign winner information will be disposed of within one year after the end of the campaign, so disclosure requests will not be made after one year.)
⑧If there are any deficiencies in the information entered in the disclosure request form
⑨When the personal information subject to the disclosure request cannot be identified
(5) Request for correction/suspension of use
If you wish to request correction or suspension of use of personal data held by our company, please follow the steps below.
Thank you.
(6) About billing methods
Please contact the contact point specified when collecting personal information.
1 Request from the person in question
If the request is made by the person in question, please contact us by phone, mail, etc. In addition, in order to confirm your identity, we will
Please let us know your address, name, and phone number when you received your personal information.
2 Request from agent
Requests from agents will only be accepted by mail. Please enclose the following documents in the mail.
A document that describes the person's address, name, phone number, and details of corrections, suspension of use, etc.
(Free format)
Residence certificate (does not include domicile and family information) of the person and his/her agent, or certificate of items stated in alien registration
In addition to the above documents, please enclose one of the following documents to confirm power of attorney.
In the case of a delegated representative, a power of attorney with a seal certificate showing that the representative is a representative.
In the case of a legal representative, documents such as a family register that prove the legal representative
Documents for agent confirmation (residence certificate, etc.) will be disposed of in an appropriate manner immediately after the response is received.
Please note that we cannot return the documents you send us, such as your residence card.
We apologize for the inconvenience, but please be sure to black out the "permanent address" part with a marker or cut it out so that it is not visible when sending documents such as residence certificates and family registers that include the domicile.
(7) Regarding notification methods and fees from our company
We will notify you or your agent by telephone, mail, etc.
We will respond free of charge.
(8) Regarding cases where we are unable to respond to corrections, suspension of use, etc.
Please note that we may not be able to respond to requests for correction or suspension of use in the following cases. In that case, we will notify you accordingly.
① If you cannot confirm your identity or agent
② When correction, etc. is not necessary considering the purpose of use
(For example, since campaign winner information is used for the purpose of delivering prizes, we cannot accept corrections to age due to aging.
。)
③ If the indication that it is an error is incorrect
④When the subject of correction, etc. is information related to evaluation rather than facts
⑤ If a request is made for suspension of use, etc. for reasons other than the violation of restrictions on purpose of use, proper acquisition, and restrictions on provision to third parties.
⑥ If it is incorrect to point out that there is a violation of restrictions based on purpose of use, appropriate acquisition, and restrictions on provision to third parties.
⑦ In cases where it is difficult to suspend use, etc., take alternative measures necessary to protect the rights and interests of the person in question.
⑧In the case of personal information that does not fall under retained personal data (personal information that is not subject to correction or suspension of use, etc. by law)
⑨If the personal information is not in a state where it can be easily searched, such as in a database.
⑩If personal information has already been disposed of or deleted
⑪If there is a deficiency in the request for correction/suspension of use, etc.
⑫ If the personal information that is the subject of a request for correction, suspension of use, etc. cannot be identified.

8. revision
We will review the contents of this policy from time to time and strive to improve it. The contents of this policy are subject to change, except as otherwise provided by laws and regulations or other matters specified in this policy. The revised privacy policy will become effective from the time it is notified to users or posted on our website by the method prescribed by our company.
I will.

 

Established and enforced on November 1, 2021
Revised April 1, 2022