Safety information

Safety management regulations

Attachment

Information related to safety general manager and flight operations manager

General safety manager
Appointed December 2020
Flight manager
Appointed December 2020

Safety policy

Chidori Kanko Kisen Co., Ltd., in order to provide our customers with safe and comfortable cruises and aim to be the "world's safest passenger ship operator," we position ensuring transportation safety as our top management priority and have established the following safety policy.

  1. Safety first principle:We strictly comply with relevant laws and internal regulations, and conduct business operations with safety as our top priority under all circumstances.
  2. Active involvement of top management:We will build an open system in which top management is directly involved in safety management and information from the field is shared throughout the organization without being stagnated.
  3. As a general rule, suspension of operations in case of abnormalities:In the event of an abnormality or malfunction of unknown cause, we do not make decisions on our own, and as a general rule, we strictly enforce the rules of suspending operations or changing vessels.
  4. Continuous improvement (PDCA):In order to ensure that our safety management system continues to function effectively, we conduct audits and inspections that incorporate both internal and external perspectives, and continually strive to improve safety.

Priority safety measures (FY2020)

Learning from last year's accident as an important lesson, this year we will implement a fundamental restructuring of our safety management system through the following priority measures.

1. Strengthening hardware (introducing the latest equipment)

  • By introducing an automatic on-board announcement system, we will ensure that all passengers are thoroughly informed about emergency information and ``to be fully seated and use handrails until docking.''
  • Waterproof, spherical marine drive recorders are installed in the wheelhouse, passenger seats, and forward for constant monitoring and recording.
  • Install stair chains, prioritize seating, and take physical safety measures.

2. Strengthening governance and management systems

  • We will introduce periodic "external audits" by the parent company and group shipping division to objectively evaluate the operational status.
  • We will make monthly safety reports mandatory from flight managers to top management, and ensure that near-miss events and malfunctions are shared.

3. Enhancement of on-site education and training

  • We provide scientific technical guidance and ship handling education using eye tracking (line of sight analysis) glasses.
  • Based on laws and safety management regulations, we formulate annual training plans (fire prevention, ship evacuation, lifesaving drills, earthquake and tsunami evacuation drills, etc.), and conduct and review them systematically every month.

Participating insurance

Passenger Accident Liability Insurance: Up to 100 million yen per person.

Updated: April 1, 2020 - March 31, 2020

Business information

Business name
Chidori Kanko Kisen Co., Ltd.
representative
Representative Director Takehiko Goto
Homepage URL
chidorikanko.co.jp
Business license/by business operator
General passenger regular route business No. 149 July 10, 2001
General passenger regular route business No. 150 July 10, 2001
Passenger irregular route business No. 239 August 16, 1955
Irregular Passenger Route Business No. 391 December 4, 1971
Passenger irregular route business No. 608 July 8, 2010
International tramp route business for transporting people
Number of offices
3 locations
address
43-7 Uramizu, Numazu City
128 Senbonminatocho, Numazu City
323.-2 Nishiura Eri, Numazu City (Osezaki)
Number of accidents in the past 5 years
1 item

Information related to ships used for business purposes

Announced within 100 days after the end of the business year

Number of vessels in operation: 3 vessels

1st Izumaru
Passenger capacity 98 people
gross tonnage 13 tons
Ship quality FRP (reinforced plastic)
lifesaving equipment Life jackets: 98
Lifebuoy: 2
Signal red flame etc.
wireless equipment mobile phone
navigation equipment GPS plotter
emergency equipment Bilge pump (manual drainage device)
mobile sump pump
sea recorder 720 degree camera
Fire extinguishing equipment Fire extinguisher (cabin, wheelhouse)
Automatic diffusion fire extinguisher (engine room)
Fire extinguishing spray (for initial fire extinguishing)
Safety measures Emergency buzzer (in case of collision)
automatic voice system
Throwing pump 24v (drainage auxiliary machine)
Ship inspection certificate issued Latest: May 22, 2026
2nd Izumaru
Passenger capacity 81 people
gross tonnage 13 tons
Ship quality FRP (reinforced plastic)
lifesaving equipment Life jacket: 81 pieces
Lifebuoy: 2
Signal red flame etc.
wireless equipment mobile phone
navigation equipment GPS
emergency equipment Bilge pump (manual drainage device)
mobile sump pump
Engine/shipboard monitoring monitor
Fire extinguishing equipment Fire extinguisher (cabin, wheelhouse)
Automatic diffusion fire extinguisher (engine room)
Fire extinguishing spray (for initial fire extinguishing)
Ship inspection certificate issued Latest: June 1, 2026